Dear Ms. Roman: I was recently a patient at Whittier, and wanted to give you some feedback. I don’t think I could have had better treatment anywhere. Staff, from clinical through to housekeeping, were uniformly pleasant and helpful. I’d like to thank everyone on the nursing and therapy staffs for their cheerful help and support, and hope you’ll pass these comments on to them. I am an attorney, and most of my practice has been with the mentally ill, their families and treaters, and I’ve worked with a couple of dozen different hospitals. But being a patient gives you a different perspective. ‘Simple’ things, like great food that everyone looks forward to, are therapeutic in themselves. Again, please thank the entire staff on my behalf. Sincerely, Thomas F. O.

Whittier Rehabilitation Hospital Westborough

Unit Coordinator

Location: Haverhill, MA - The Whittier Pavilion

Category: Nursing

Unit Coordinator - Full Time 11pm-7am

Primary Responsibilities:

• Under the supervision of Nursing Management, organizes the activities occurring in the nursing station by performing secretarial and receptionist duties, acting as a source of communication, and maintaining the physical environment of the area.
• Maintains Medical Record.
• Transcribes doctor’s orders/renewals, which will be checked by licensed staff.
• Completes requisitions for tests and procedures and schedules them with the respective departments.
• Recopies expiring forms.
• Initiates, receives and reports labs and other information to licensed staff and files in appropriate sections of the chart.
• Adds blank forms to chart as needed.
• Thins chart of excess material when it becomes too full.
• Maintains communication within the unit and the staff as needed.
• Answers the telephone in a courteous and efficient manner and relays messages appropriately and in a timely manner.
• Schedules follow­-up and other appointments for outside the facility and makes arrangements for transportation as needed.
• Communicates with interdisciplinary team members regarding scheduling patient’s activities and tests.
• Assists families, patients and other visitors in nursing unit.
• Coordinates patient charge cards and sends to Materials Management daily.
• Coordinates patient consults (podiatry, psych, etc.) in­-house and outside the facility. 
• Applies basic geriatric/adolescent and psychiatric knowledge and approaches, when interacting with patients and family members.
• Prepares for patient admission and discharge.
• Prepares admission charts.
• Organizes discharge follow-­up appointments and discharge before sending to medical records.
• Photocopies pertinent information from medical records for appointments, transfers, lab tests, etc.
• Maintains efficient working environment in the unit.
• Orders supplies and equipment.

• High School Diploma required.
• Ability to read, write and comprehend medical terminology. 
• Previous experience preferred.
• Degree/Certificate in medical terminology preferred.
• Knowledge of growth and development across the life span.

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