Dear Staff: We want to thank each and every one of you for the excellent care you gave our mother, Marion, during her stay there. She was happy there and she made so many new friends. Your kindness, compassion and love showed each and every day. She loved her “Bingo” and sometimes Jack had to tell her to “MYOB”. She tended to worry about everyone, and God forbid if we sat where “Mary” sits, we better get out of there before Mary got back. You made her last days and months that she was with us so comfortable. She felt so at home there. We miss her very much and we will always remember the staff at Daniels House. Love and God Bless! —Jack, Anne Marie and Tricia

Daniels House Nursing Home

Home Health Intake Coordinator

Location: Bradford, MA - Whittier Home Health Care Agency

Category: Home Health

Home Health Intake CoordinatorFull Time 40 hours/week Monday-Friday

Primary Responsibilities:
• Facilitates and coordinates the intake referral admission process for Agency.
• Consults with physicians, nurses, discharge planners and other health care professionals to facilitate a safe, smooth transition from the hospital to home by coordinating services and equipment needs for clients prior to their admission.
• Documents pertinent information regarding client’s demographics, medical condition, medications and treatments, and services being requested.
• Completes intake process from initial referral contact to home care admission.
• Initiates initial and ongoing commercial insurance authorization. Documents information regarding reimbursement and coordinates verification of funding sources. Understands insurance reimbursement guidelines.
• Fields all requests for private services, is knowledgeable of rates, reimbursements, contracting procedures, explaining types of services available.
• Reports problems of a clinical nature to Clinical Director/Clinical Supervisor or Administrator as necessary.
• Explains Agency’s policies, procedures and programs to referral sources, clients and families. Follows through on requests for marketing information.
• Initiates and completes discharge chart analysis.
• Coordinates with the Home Health Staffing Coordinator to assure that scheduling of visits and client visits are clinically appropriate and performed by the appropriate clinician.

• High school graduate.
• Must demonstrate an ability to work with other health care providers, and knowledge of third party reimbursement. 
• Good verbal and written communication skills required.
• Must possess good organizational and learning skills.

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