Dear Alex, I can’t believe as I write this that it is down to my father’s last 48 hours or so at Whittier. It is a bittersweet moment writing this to you, bitter because my father, family, and I will miss you and your extreme empathy, kindness and helpfulness towards my father. Sweet because we get our father back home. Since the first week you have been a huge part of my Dad‘s recovery. It means the world to me and my family that you would take such great care of our father. You are an amazing person and deserve great things in life for how you care and help better people’s lives for the better. Ryan C.

Whittier Rehabilitation Hospital Westborough

Admissions Evaluator for Inpatient Psychiatric Facility - Full Time, 2nd shift

Location: Haverhill, MA - The Whittier Pavilion

Category: Admissions

Admissons Evaluator for Inpatient Psychiatric Facility Full Time 40 hours 2nd shift 3:00pm-11:30pm

Primary Responsibilities:
• Responsible for reviewing potential patients’ pre-admission inclusive of pertinent psychiatric, medical and financial information.
• Assists in the development, maintenance, and evaluation of systems of review and analysis of patient referrals for appropriateness of level of care according to facility guidelines, accrediting agency and 3rd party payer standards and which are consistent with practices which should result in facility reimbursement for services rendered.
• Conducts, monitors and assists in all aspects of the referral and admission process.  
• Demonstrates the ability to effectively, efficiently and comprehensively synthesize and summarize pertinent clinical and administrative data, communicating timely and effectively to those responsible for making final determinations.
• Demonstrates working knowledge of and accuracy in use of company database systems.
• Complies with corporate standards regarding financial clearance of referrals/admissions.
• Demonstrates geriatric and adult medical and psychiatric knowledge and principles.
• Participates in departmental referral and admission data capture resulting in statistics incorporated into the monthly reporting.
• Shares responsibility as Department team lead to facilitate co-workers timely and accurate completion of all required documentation and communications.
• Participates in office maintenance activities to include filing, archiving, supply ordering, and the development of departmental policies, procedures, training materials, goals and objectives.  
• Works with Administrator (s), Clinical Specialist, Licensed, and Department Director to identify and coordinate seminars/projects/educational activities in which Pavilion Admissions should participate.

• Knowledge of growth and development across the life span.
• Bachelors of Science and/or 5+ years clinical experience in a behavioral health or geriatric care setting; or, a behavioral health Emergency Service Provider (ESP) or Crisis Clinician with 10+ years supervised clinical experienced.  
• Knowledge of all aspects of the admission process, including insurance verification and pre-certification.
• Working knowledge of the insurance industry and how it relates to the admissions process.
• Ability to think independently but function within a team, coordinating, managing and prioritizing multiple projects and tasks.
• Ability to operate standard office equipment such as personal computer, copy machine, and fax machine.
• Compliant with confidentiality.
• Knowledge of administrative policies and procedures.
• Effective communication skills, both oral and written.

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