Our Staff

Dear Elaine: It is with profound appreciation that I write this letter to you to acknowledge the outstanding care that I received during my three week stay on the Transitional Care Unit. Without exception every member of the staff demonstrated professional behavior and standards in the performance of their duties and responsibilities. Today I am able to walk independently due in large part to the care I received while on the TCU. I have every confidence that my recovery was significantly enhanced by the caring attitudes and competent practices of the staff. I wish to extend my deepest gratitude to the following individuals: Chris, Kayla, Nicole, George, Sheryl, Greg, Brittany and Billy. I also want to extend my sincere appreciation to Allison, Catherine, Kelly and Maria who consistently went above and beyond in attending to my clinical and personal needs. Elaine, may I take this opportunity to thank you for the countless kindnesses and professional courtesies you extended to me. I assure you that they were deeply appreciated. God Bless. —Sincerely, Patricia D, MS, MA, RN (Retired)


Whittier Westborough Transitional Care Unit

Heidi (Hyunok) Do, DNSc., RN, CRRN

VP of Quality and Patient Care Services

Specialty: Nursing & Rehabilitation

Bradford, MA - Whittier Rehabilitation Hospital

Dr. Do began her career at Whittier in 1990 as Director of Nursing Services at Whittier Rehab Hospital-Haverhill. In 1992, she became the VP of Nursing Services and in 1995 she received an award from the Association of Rehabilitation Nurses for Nurse Executive Award. She then filled the vacant position of VP of Patient Services at the Haverhill facility and migrated into the expansive role at our Westborough facility. In 2002 she moved to Korea to become VP of Nursing Services at Severance Hospital in Seoul and in 2003 she was recruited by the hospital to oversee the operation of the nursing department with 1800 nursing employees for the new hospital building. She also contributed to the creation of an innovative working environment in Korea; the development of standardization of nursing practices and introduced the concept of continuous improvement. Now back at Whittier, Heidi will also be responsible for improvement of network Outcomes.

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Our Staff

Our professionals work 24-hours a day to provide the highest quality care. The staff represents a wide range of specialties, including physicians, nurses, therapists, social workers and nutritionists. Together they create a restorative program suited to individual needs and then work to maximize the potential of their patients each day of their stay.

Your physician, in conjunction with our interdisciplinary team of healthcare professionals, will develop an individual program of restorative care for you. It is our goal to provide all of our residents with an active and fulfilling lifestyle.

We have built our reputation on our quality nursing, medical and therapeutic team. The care and services they provide not only meet, but surpass state and federal guidelines.

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