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There are no words to express my appreciation for the care and love my mother Catherine C. received during her five year stay at Masconomet. I would always tell my friends that I would feel better when I left than when I arrived because I could see the care and love my mother received. Staff like Renee and Martha and Crystal and Hilda and Sean and all the nurses on Gould just to mention a few, made our family feel so safe. It’s been a little too soon to come back for a visit but I will be there soon to make my thanks in person.”


Masconomet Healthcare Center

Whittier Home Health Care Agency

Whittier Home Health Care Agency presented with the Fazzi Associates’ Patient Satisfaction Award of Distinction for Demonstrating Superior Performance in Patient Satisfaction in 2015

Based on overall patient satisfaction results for the year 2015, Whittier Home Health Care Agency has been named a national best practice agency by Fazzi Associates.

Agencies named as national best practice agencies are proven leaders and have excelled in one of the most important measures of an agency’s quality program—patient experience.  This is a significant accomplishment that we, our employees, and management are incredibly proud of

Based on a comparative analysis of agencies involved in Fazzi Associate’s HHCAHPS system for the past year, our results for the Overall Satisfaction and Likelihood of Recommending survey questions place us in the top 25% of Fazzi’s National Patient Satisfaction database.

Congratulations and thanks to our staff and management - without your dedication we would not have been recognized for this level of success!

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