Dear Mr. Taglieri, “My mother in law has been a resident at Oak Knoll for more years than I care to relate. There have been many acts of kindness throughout the years by any number of nurses, social workers and caregivers. This recent contribution needs special recognition. Upon my visit during dinner hour, I noticed her eating a sandwich. Upon investigation she said it was “chopped liver,”...an all time favorite food of hers. One of the caregivers had gotten this for my mother in law at the delicatessen and had made her two sandwiches, one for Saturday and one for Sunday. We were delighted in this wonderful act of kindness. I need for this kind of care and attention to be noticed and fontlined with those who matter and care. We have always been satisfied with her care throughout these long years. The entire staff is first class and we are always in appreciation of the attention she receives on a continuing basis—not just when a crisis is present." Dear Tim, “I wish to thak everyone at Oak Knoll for the loving care my mom received for the past five years. I can honestly say that my mom was treated with love and respect by all—she always told me that everyone was so good to her. I saw this for myself in that she was always comfortable and pain free.” Dear Ricky, “My cousin had exceptional care from the entire staff at Oak Knoll. The quarterly progress reports were both informative and helpful. The nurses on her floor were marvelous and always added enough humor to make me feel good after visiting her. Oak Knoll is a great Nursing Home and Healthcare Center and I would recommend it to everyone!” Hello Ed, “I want to thank you for the wonderful care that you all gave my mother these past years. She was very lucky that you were there. Your staff is the best. Linda from activities has been a Godsend and her activities provide such happiness for your residents.” Dear Alexander and Family, “I wanted once again to express my sincere sympathy for the loss of your mother. I also wanted to thank you for your generosity. You are donating 2 hours weekly to help our staff learn English as your way to give back to the facility for the help we gave your family and mother. This is truly a very touching expression of thanks and it is greatly appreciated.” Sincerely, Edmund J. Taglieri, Jr. RPh MSM, Administrator Dear Sir, “I am the daughter of a resident at Oak Knoll. She passed away at the age of 91. I cannot stress enough how wonderful her care was at your facility. She was always clean and well cared for. She always loved the Meals. If at any time someone considering Oak Knoll would like to speak to me, please feel free to give my name and phone number.” Dear Everyone on Long Term I, “Thank you just isn’t enough. Everyone there was so kind to our dad during the years he resided there. He was a great escape artist and we were always grateful for the patience and tact during these times. His final days were unforgettable not only for the tenderness and love shown to him but to us, his family, as well. I wish I could give you each a vacation, all expenses paid. You did for me what I could not do for my father, you took care of him. I love you all!” Dear Ed, “Just a note about the wonderful care that mom received at Oak Knoll. From admissions, to social services, activities program, front desk, and of course aides and nurses. We were always treated like family and mom got wonderful care. Thank you all for your professionalism heavily touched with compassion. We miss you but mom is doing well closer to us. Thanks to everyone.” Dear Friends, “Simply put “Thank You.” What can be said about the care and compassion shown to our mother and grandmother these past six years. These were some of the best years of her life. Although it is sad when someone so dear leaves us, there is comfort in remembering how all of you made such a difference in her life. These treasured memories will remain with us always.” To Everyone at Oak Knoll, “I apologize that my appreciation of the care given my mother is long overdue. As a single, working caregiver, you made my burden lighter, and gave me peace of mind that she was always in the best of care. Mom thrived here at Oak Knoll. I believe this was because of the sincere warmth and joy everyone shared with their smiles, hugs, and never ending patience.” Dear Mrs. Krueger, “It has been one week since I left Oak Knoll, having spent ten days under the care of our staff. I want you to know that I feel I received wonderful care and attention from the nurses and health care personnel. I also want you to know that the physical therapy department did such a great job of “getting me on my way,” I can’t speak highly enough of them. They exude a totally “you can do it” approach, faithfully working with me. Thanks to tall of you for helping me get going.”