Whittier Rehabilitation Hospital - Westborough
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Whittier Rehabilitation Hospital - Westborough
Background

Patient Satisfaction
October-December 2009

% Stating Yes
Were your goals achieved at WRH-W?
81%
Would you recommend WRH-W to your family or friends?
100%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
100%



Patient Satisfaction
July-September 2009

% Stating Yes
Were your goals achieved at WRH-W?
92%
Would you recommend WRH-W to your family or friends?
96%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
96%


Patient Satisfaction

April-June 2009

% Stating Yes
Were your goals achieved at WRH-W?
95%
Would you recommend WRH-W to your family or friends?
100%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
100%


Patient Satisfaction
January-March 2009

% Stating Yes
Were your goals achieved at WRH-W?
89%
Would you recommend WRH-W to your family or friends?
96%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
96%


Patient Satisfaction

October-December 2008

% Stating Yes
Were your goals achieved at WRH-W?
91%
Would you recommend WRH-W to your family or friends?
94%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
94%


Patient Satisfaction

July-September 2008

% Stating Yes
Were your goals achieved at WRH-W?
88%
Would you recommend WRH-W to your family or friends?
92%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
91%


Patient Satisfaction
April-June 2008

% Stating Yes
Were your goals achieved at WRH-W?
94%
Would you recommend WRH-W to your family or friends?
98%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
98%


Patient Satisfaction
January-March 2008

% Stating Yes
Were your goals achieved at WRH-W?
88%
Would you recommend WRH-W to your family or friends?
94%
If you were ever to need rehabiliation services in the future,
would you return to WRH-W?
92%


“Great care—no complaints, even the food was great.”

“It is like coming to the ‘RITZ’. Everyone goes far and above what medical care is anywhere. Everyone should have the honor at least once during an illness. I love it here. It is like going to a 5 star hotel. BRAVO!!”

“The people were wonderful and the care was excellent. Thanks for all you’ve done.”

“I cannot say enough about my care and treatment by all who looked after me in one way or another. Nurses, therapists, doctors all were the best.”

“I think it is a beautiful place and I was treated well. I would not hesitate to come back if I had to.”

“Excellent Facility—Job Well Done!”

“I have been in your hospital three times—every time I had no complaints to make.”

“I was very satisfied and would highly recommend it. The care was excellent.”

“Everyone who had been to Whittier told me it was the best, and it certainly was. Thank you.”

 

 

 

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