Frequently Asked Questions

Acute (hospital) level inpatient rehabilitation is appropriate for patients with a rehabilitation diagnosis, who will benefit from an intensive, multidisciplinary acute rehabilitation program. The patient is expected to make significant functional and/or medical improvement within a reasonable time frame. Patients receive up to three hours of therapy a day. Therapy is tailored to the needs of the individual patient.

Subacute level care is less intensive than acute rehabilitation. A multidisciplinary approach, including physical, occupational and speech therapy is provided in the subacute setting, however, the number of hours each patient receives depends on how much the patient can safely tolerate.

Each patient admitted to our hospital is assigned two licensed medical practitioners: a physiatrist, a doctor who specializes in physical rehabilitation medicine, as well as a hospitalist.

The physiatrist leads the patient’s rehabilitation team, which includes case management, nursing, PT, OT, speech, nutrition, neurological psychology, and social services. The hospitalist (MD, PA, NP) manages acute health changes as well as chronic conditions and provides services such as medical management and medication oversight. Together, they work as a team to deliver optimal care.

There is also a medical staff, which consists of specialty physicians who provide consultations to our patients. Some of these physicians may include specialists in neurology, nephrology, and pulmonary medicine. 

We encourage family members to tour the hospital prior to admission. Prospective patients can contact their case manager or call the hospital directly to schedule their personal tour with our admissions team.

To tour our Bradford facility call (978) 372-8000.

To tour our Westborough facility call (508) 870-2222.

Take a virtual tour or schedule a tour

We accept most major insurance plans, including Medicare, Medicaid, commercial health plans, and workers' compensation.

Because coverage and network participation vary by provider and location, please verify your specific benefits with your insurer before admission.

Patients typically admit from an acute care hospital setting. A referral is made by your doctor, case manager or social worker during your stay in the hospital. Occasionally, patients can also be admitted directly from the emergency room.

Please ask your discharge planner to make a referral to our Clinical Liaison Team. You always have the right to choose which facility you go to.

There are many surgical procedures that may require inpatient or outpatient rehabilitation following the surgery. If your doctor believes post-surgical rehabilitation services are required, he/she can make arrangements prior to your surgery. It is important to talk to your doctor about your follow-up care.

Click the link below for a viewable/downloadable PDF on Privacy Practices.

Whittier Health Network Privacy Practices

As required by The Centers for Medicare and Medicaid Services (CMS), a complete list of standard hospital charges for each Network hospital is provided here.

Whittier Health Network acknowledges the importance of patients’ access to information. The Network hospitals Charge Description Masters, also known as CDMs, contain the prices of all services and procedures.