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Dear Elaine: It is with profound appreciation that I write this letter to you to acknowledge the outstanding care that I received during my three week stay on the Transitional Care Unit. Without exception every member of the staff demonstrated professional behavior and standards in the performance of their duties and responsibilities. Today I am able to walk independently due in large part to the care I received while on the TCU. I have every confidence that my recovery was significantly enhanced by the caring attitudes and competent practices of the staff. I wish to extend my deepest gratitude to the following individuals: Chris, Kayla, Nicole, George, Sheryl, Greg, Brittany and Billy. I also want to extend my sincere appreciation to Allison, Catherine, Kelly and Maria who consistently went above and beyond in attending to my clinical and personal needs. Elaine, may I take this opportunity to thank you for the countless kindnesses and professional courtesies you extended to me. I assure you that they were deeply appreciated. God Bless. —Sincerely, Patricia D, MS, MA, RN (Retired)


Whittier Westborough Transitional Care Unit

Nemasket Healthcare Center

 

Nemasket Healthcare Center has achieved a 5-Star Quality Rating from the Centers for Medicare & Medicaid Services

Nemasket Healthcare Center has just received the highest rating for delivering quality care and customer satisfaction to our residents and patients — earning the highest Overall 5-Star rating for 2015! Congratulations to the Administrator and Staff who made this happen.

Denise Riley Okun - Administrator
Michelle Souto - Corp QA Nurse
Michael Randon, MD - Medical Director
Judith Arredondo, RN - Director of Nursing Services

At all of our Whittier Health Network facilities, our goal is to make you feel comfortable with the care we provide to your loved one.  The highest quality, personal care has added Nemasket Healthcare Center to these other network facilities, which are the region’s premier 5-Star healthcare centers:
• Whittier Westborough Transitional Care Unit (Westborough, MA)
• Daniels House Nursing Home (Reading, MA)

Alfred Arcidi, Senior Vice President of Whittier Health Network, said the ratings are “proof of our organization-wide commitment to provide safe, high-quality care, treatment and services on an ongoing basis.”

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TOP 10 Reasons Why You Should Choose Whittier

REASON #8 - Our compassionate staff, many of whom have worked for our facilities for over 15 years, are dedicated to providing high-quality care.

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