If you need more information about our visitation policies, please ask your Whittier facility-specific representative. Whittier Health Network appreciates your patience and support in protecting all the loved ones who have come to us for care.

Visitation at Whittier Rehabilitation Hospital Bradford

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED
• FULLY VACCINATED VISITORS: NO APPOINTMENT NEEDED
• BY APPOINTMENT ONLY FOR THOSE WHO HAVE NOT BEEN VACCINATED

As the state of Massachusetts continues to progress thorough the phases of the pandemic and with more individuals becoming fully vaccinated, we are pleased to announce the following expansion of our visiting hours effective immediately, as long as certain criteria are met.

• Visitation is now available daily, including Saturday and Sunday, from 1pm to 8pm.
• For fully vaccinated patients, visits are allowed AFTER the patient has received a negative COVID result (usually 24 hours after admission).
• For unvaccinated patients, they must complete the 5-day quarantine period before scheduling a visit.
• You must still check in at the front reception desk for the temperature and screening process.

Who can visit/have visitors?

  • Anyone approved by patient/next of kin to visit.
  • Must be over 18 years of age (unless a child of the patient).
  • ONLY people who agree to terms of the visit and sign the acknowledgment form.
  • Patients that have completed the vaccination process, are 2 weeks out from their final dose and have had a negative Covid test after admission.
  • Unvaccinated patients completing the updated 5-day isolation/quarantine following their admission.
  • Patients who are not presenting with any signs/symptoms of possible COVID-19 infection.
  • Visits may be scheduled for “hands on” patient/family teaching as long as they are fully vaccinated.

Terms of visit:

  • Fully Vaccinated Visitors may come in for visitation without scheduling an appointment with Case Manager. Unvaccinated visitors must still make an appointment with Case Manager. The target visitation timeframe will be daily, including Sat/Sun, from 1pm – 8pm.
  • Only 1 visitor is allowed per patient during the session, however, patients may have more than 1 visitor per day.
  • All visitors must be screened prior to visitation, complete the questionnaire, perform hand hygiene and have their temperature checked. Visitors with temperatures of 99.2 degrees or greater cannot visit and will be asked to leave.
  • All Visitors must wear a mask.
  • All visits are monitored by a WRH staff member.
  • Visitors must provide/complete the acknowledgement form indicating that they are aware of and agree to the conditions of the visit.
  • Social distancing MUST be maintained during the visit (no touching, hugging, food, etc…)

Where visits will occur:

  • After patients have completed their quarantine period, they will be able to have a visitor.
  • Fully vaccinated visitors may visit patients in their room or in the Unit Day Room.
  • All visits with unvaccinated visitors will take place in the East and West Unit Day Rooms or in room if the patient is in a private room.
  • Cleaning and disinfecting of all visiting area surfaces will occur immediately following the visit.

How visits will get scheduled:

  • Case Management will review the inpatient list to determine who qualifies for visits based upon the guidelines.
  • The qualifying patients will be asked if they want to schedule a visit and with whom.
  • If there are any situations or circumstances of visitation that do not follow these guidelines, approval by the Administrator/Medical Director/DON for those instances is required.
  • Once confirmed, a Buzz alert is sent out by CM alerting all about the schedule.
  • Reception desk is also sent a schedule for that day.

**Please note this is in ADDITION to Virtual visits.
** We have the right to restrict visitors if at any time they are non-compliant with our guidelines.

We know how important family and friends are to our patients and hope that these expanded hours will allow more access for you to see your loved ones.
Thank you for your patience and understanding through these unprecedented times.

Please contact your Case Manager for information regarding our visitation policy.

Visitation at Whittier Bradford Transitional Care Unit

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the TCU Patio Gate where they will be escorted to the TCU Activity Room to be screened. Upon successful completion of the screening, visitors must remain in the Activity Room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the double doors leading back out to the TCU Patio. For outdoor visits, visitors must enter through the TCU Patio to be screened. Upon successful completion of the screening, all visitors must remain on the TCU Patio. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Joe Cacciatore, Activities Director at (978) 469-1496 in advance to schedule an indoor or outdoor visit.

Visitation at Whittier Rehabilitation Hospital Westborough

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

Updated Visiting Hours as of June 4th, 2021:
•  Monday through Friday: 3 pm – 8 pm
•  Saturday and Sunday: 10 am – 8 pm

• Patients may have only 1 visitor each day during the visitation timeframe
• Visits may be indoor or outdoor (weather dependent – when a visitor brings the patient outside if the patient is clinically able to tolerate it)
• Each visitor must check in and be screened at front reception upon entering the building. Visitors will be asked to review and complete this acknowledgment form for each visit.
• PPE is mandatory during the visitation.  Visitors must bring and wear a mask the entire time in the building, including during the visitation.  Protective eyewear will be issued to the visitor at check in and will be collected upon check out at front reception.

We are thrilled to share that we will NO LONGER require a quarantine period for non-vaccinated patients.  They may now receive visitors during normal visitation hours immediately upon admission.

Any non-compliance with the above visitation guidelines will not be tolerated and visitors will be asked to leave.

Visitation at Whittier Westborough Transitional Care Unit

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the patio or cinema room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the front entrance. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the rear parking lot. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Marlo Keith at 508-871-2176 in advance to schedule an indoor or outdoor visit.

Visitation at Hannah Duston Healthcare Center

As of October 5, Hannah Duston Healthcare Center has had 2 confirmed cases of COVID-19. In addition, Hannah Duston Healthcare Center has had 0 clusters of three or more residents/staff with new onset of respiratory symptoms within 72 hours of each other.

CURRENT STATUS:

BRADFORD UNIT –  CLOSED FOR INDOOR VISITS, OPEN FOR OUTDOOR VISITS FOR FULLY VACCINATED RESIDENTS AND VISITORS.
If no additional cases are reported unit will reopen to visitation on Thursday, October 14, 2021.

GREENLEAF & PENTUCKET UNITS – INDOOR AND OUTDOOR VISITATION ALLOWED FOR FULLY VACCINATED RESIDENTS AND VISITORS

Unvaccinated visits by appointment only.

All COVID negative, COVID recovered, and newly admitted residents with no known or suspected COVID exposure may have in-person indoor visitation which will occur in designated indoor or outdoor visitation spaces or in the resident’s room. The designated location of these visits will be determined by the facility, subject to the conditions within the facility, the safety and health of the residents and the visitors, and current DPH Guidelines.

All visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors will be directed to the appropriate visitation site. All visitors and residents (as they are able to do so) must wear face masks for the duration of the visit.

The facility is currently allowing residents who are fully vaccinated to be visited by loved ones who are also fully vaccinated (meaning 14 days after receiving the final required does of a vaccine) in their rooms if either: (1) the resident resides in a private room; or (2) the resident’s roommate is also fully vaccinated. Children who are not of age to be vaccinated, like all others who are not vaccinated, may not visit a resident in the resident’s room. They must have their visits in a designated space.

Please note that, due to a confirmed or suspected COVID-19 case on the Bradford Unit, the facility is currently NOT allowing indoor or in-room visitation on the Bradford unit. Indoor visitation on the Bradford Unit will resume on the 15th of October, 2021 if there are no new cases. Anyone who wishes to visit a resident of the Bradford Unit or who has any questions about indoor visitation on the Bradford Unit should call reception at 978 373 1747.

If the resident or visitor has not been vaccinated, indoor visitation will be held in the Activities Room.

In addition to indoor visitation except on the Bradford Unit, the facility offers outdoor visits dependent upon weather, availability of outdoor space and the health and well-being of the resident.

The facility will continue to accommodate compassionate care visits for residents, regardless of vaccination and outbreak status, when appropriate. Compassionate care visits include end of life care as well as certain other situations.

Visitation at Masconomet Healthcare Center

As of October 13, Masconomet Healthcare Center has 0 confirmed cases of COVID-19. 

CURRENT STATUS:
INDOOR AND OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and newly admitted residents with no known or suspected COVID exposure may have in-person visitation which will occur in designated indoor or outdoor visitation spaces or in the resident’s room. The designated location of these visits will be determined by the facility, subject to the conditions within the facility, the safety and health of the residents and the visitors, and current DPH Guidelines.

All visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors will be directed to the appropriate visitation site. All visitors and residents (as they are able to do so) must wear face masks for the duration of the visit.

The facility is currently allowing residents who are fully vaccinated to be visited by loved ones who are also fully vaccinated (meaning 14 days after receiving the final required does of a vaccine) in their rooms if either: (1) the resident resides in a private room; or (2) the resident’s roommate is also fully vaccinated. Children who are not of age to be vaccinated, like all others who are not vaccinated, may not visit a resident in the resident’s room. They must have their visits in a designated space.

If the resident or visitor has not been vaccinated, indoor visitation will be held in the Music room.

In addition to indoor visitation, the facility offers outdoor visits dependent upon weather, availability of outdoor space and the health and well-being of the resident.

The facility will continue to accommodate compassionate care visits for residents, regardless of vaccination and outbreak status, when appropriate. Compassionate care visits include end of life care as well as certain other situations.

As before, per DPH guidelines, visitation can be modified if there is an employee or resident in the facility who is suspected to have COVID-19 or confirmed to have COVID-19.  Whittier continues to post the status of COVID cases in the facility on our website at https://www.whittierhealth.com/

 

Visitation at Nemasket Healthcare Center

As of October 1, Nemasket Healthcare Center has 0 confirmed cases of COVID-19. In addition, Nemasket Healthcare Center has had 0 clusters of three or more residents/staff with new onset of respiratory symptoms within 72 hours of each other.

CURRENT STATUS:
INDOOR VISITATION ALLOWED ON EAST UNIT
INDOOR VISITATION SUSPENDED ON THE WEST UNIT
OUTDOOR VISITATION ALLOWED

All COVID negative, COVID recovered, and newly admitted residents with no known or suspected COVID exposure may have in-person indoor visitation which will occur in designated indoor or outdoor visitation spaces or in the resident’s room. The designated location of these visits will be determined by the facility, subject to the conditions within the facility, the safety and health of the residents and the visitors, and current DPH Guidelines.

All visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors will be directed to the appropriate visitation site. All visitors and residents (as they are able to do so) must wear face masks for the duration of the visit.

The facility is currently allowing residents who are fully vaccinated to be visited by loved ones who are also fully vaccinated (meaning 14 days after receiving the final required does of a vaccine) in their rooms if either: (1) the resident resides in a private room; or (2) the resident’s roommate is also fully vaccinated. Children who are not of age to be vaccinated, like all others who are not vaccinated, may not visit a resident in the resident’s room. They must have their visits in a designated space.

Please note that, due to a confirmed or suspected COVID-19 case on the WEST Unit, the facility is currently NOT allowing indoor or in-room visitation on the WEST unit. Indoor visitation on the WEST Unit will resume ONCE 10 DAYS HAVE PAST SINCE THE LAST POSITIVE PATIENT. Anyone who wishes to visit a resident of the WEST Unit or who has any questions about indoor visitation on the WEST Unit should call THE NURSE’S STATION at 508-947-8632 X4812.

If the resident or visitor has not been vaccinated, indoor visitation will be held in the FRONT LOBBY.

In addition to indoor visitation except on the WEST Unit, the facility offers outdoor visits dependent upon weather, availability of outdoor space and the health and well-being of the resident.

The facility will continue to accommodate compassionate care visits for residents, regardless of vaccination and outbreak status, when appropriate. Compassionate care visits include end of life care as well as certain other situations.

Visitation at Oak Knoll Healthcare Center

As of September 20, Oak Knoll Healthcare Center has had 2 confirmed cases of COVID-19. In addition, Oak Knoll Healthcare Center has had 0 clusters of three or more residents/staff with new onset of respiratory symptoms within 72 hours of each other.

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and newly admitted residents with no known or suspected COVID exposure may have in-person indoor visitation which will occur in designated indoor or outdoor visitation spaces or in the resident’s room. The designated location of these visits will be determined by the facility, subject to the conditions within the facility, the safety and health of the residents and the visitors, and current DPH Guidelines.

All visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors will be directed to the appropriate visitation site. All visitors and residents (as they are able to do so) must wear face masks for the duration of the visit.

The facility is currently allowing residents who are fully vaccinated to be visited by loved ones who are also fully vaccinated (meaning 14 days after receiving the final required does of a vaccine) in their rooms if either: (1) the resident resides in a private room; or (2) the resident’s roommate is also fully vaccinated. Children who are not of age to be vaccinated, like all others who are not vaccinated, may not visit a resident in the resident’s room. They must have their visits in a designated space.

In addition to indoor visitation, the facility offers outdoor visits dependent upon weather, availability of outdoor space and the health and well-being of the resident.

The facility will continue to accommodate compassionate care visits for residents, regardless of vaccination and outbreak status, when appropriate. Compassionate care visits include end of life care as well as certain other situations.

Visitation at Port Healthcare Center

As of October 12, Port Healthcare Center has 0 confirmed cases of COVID-19. In addition, Port Healthcare Center has had 0 clusters of three or more residents/staff with new onset of respiratory symptoms within 72 hours of each other.

CURRENT STATUS:
All units are open to visitation as of today.

All COVID negative, COVID recovered, and newly admitted residents with no known or suspected COVID exposure may have in-person visitation which will occur in designated indoor or outdoor visitation spaces or in the resident’s room. The designated location of these visits will be determined by the facility, subject to the conditions within the facility, the safety and health of the residents and the visitors, and current DPH Guidelines.

All visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors will be directed to the appropriate visitation site. All visitors and residents (as they are able to do so) must wear face masks for the duration of the visit.

The facility is currently allowing residents who are fully vaccinated to be visited by loved ones who are also fully vaccinated (meaning 14 days after receiving the final required does of a vaccine) in their rooms if either: (1) the resident resides in a private room; or (2) the resident’s roommate is also fully vaccinated. Children who are not of age to be vaccinated, like all others who are not vaccinated, may not visit a resident in the resident’s room. They must have their visits in a designated space.

If the resident or visitor has not been vaccinated, indoor visitation will be held in the main dining room.

In addition to indoor visitation, the facility offers outdoor visits dependent upon weather, availability of outdoor space and the health and well-being of the resident.

The facility will continue to accommodate compassionate care visits for residents, regardless of vaccination and outbreak status, when appropriate. Compassionate care visits include end of life care as well as certain other situations.

As before, per DPH guidelines, visitation can be modified if there is an employee or resident in the facility who is suspected to have COVID-19 or confirmed to have COVID-19.  Whittier continues to post the status of COVID cases in the facility on our website at https://www.whittierhealth.com/.

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Visitation at Sippican Healthcare Center

CURRENT STATUS (AS OF 8/04/2021):

INDOOR & OUTDOOR VISITATION IS ALLOWED AT THIS TIME FOR RESIDENTS ON ALL OF OUR UNITS: BRADFORD, WINDSOR  & MAYFAIR UNITS*. Each visit may last at least 45 minutes. All visitors will need to fill out screening paperwork and wear a mask at all times.

*Outbreak testing has been done and visitation at our MAYFAIR UNIT is back to normal.

Please contact the front desk receptionist at 508-748-3830 if you have questions regarding visitation. Thank You!