If you need more information about our visitation policies, please ask your Whittier facility-specific representative. Whittier Health Network appreciates your patience and support in protecting all the loved ones who have come to us for care.

Visitation at Whittier Rehabilitation Hospital Bradford

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED
• FULLY VACCINATED VISITORS: NO APPOINTMENT NEEDED
• BY APPOINTMENT ONLY FOR THOSE WHO HAVE NOT BEEN VACCINATED

As the state of Massachusetts continues to progress thorough the phases of the pandemic and with more individuals becoming fully vaccinated, we are pleased to announce the following expansion of our visiting hours effective immediately, as long as certain criteria are met.

• Visitation is now available daily, including Saturday and Sunday from 1pm-8pm.
• If the visitor is fully vaccinated, the visit can be unscheduled anytime during our regular visiting hours.
• If unvaccinated, the visit must still be scheduled through Case Management and only 1 visitor is allowed per session, however, patients may have more than 1 visitor per day as long as they are scheduled.
• Please remember that visits are allowed for patients that have completed the vaccination process and have had a negative Covid test after admission.
• For unvaccinated patient, they must complete the 5-day quarantine period before scheduling visit.
• You must still check in at the front reception desk for temperature and screening process.

Who can visit/have visitors?

  • Anyone approved by patient/next of kin to visit.
  • Must be over 18 years of age (unless a child of the patient).
  • ONLY people who agree to terms of the visit and sign the acknowledgment form.
  • Patients that have completed the vaccination process, are 2 weeks out from their final dose and have had a negative Covid test after admission.
  • Unvaccinated patients completing the updated 5-day isolation/quarantine following their admission.
  • Patients who are not presenting with any signs/symptoms of possible COVID-19 infection.
  • Visits may be scheduled for “hands on” patient/family teaching as long as they are fully vaccinated.

Terms of visit:

  • Fully Vaccinated Visitors may come in for visitation without scheduling an appointment with Case Manager. Unvaccinated visitors must still make an appointment with Case Manager. The target visitation timeframe will be daily, including Sat/Sun, from 1pm – 8pm.
  • Only 1 visitor is allowed per patient during the session, however, patients may have more than 1 visitor per day.
  • All visitors must be screened prior to visitation, complete the questionnaire, perform hand hygiene and have their temperature checked. Visitors with temperatures of 99.2 degrees or greater cannot visit and will be asked to leave.
  • All Visitors must wear a mask.
  • All visits are monitored by a WRH staff member.
  • Visitors must provide/complete the acknowledgement form indicating that they are aware of and agree to the conditions of the visit.
  • Social distancing MUST be maintained during the visit (no touching, hugging, food, etc…)

Where visits will occur:

  • After patients have completed their quarantine period, they will be able to have a visitor.
  • Fully vaccinated visitors may visit patients in their room or in the Unit Day Room.
  • All visits with unvaccinated visitors will take place in the East and West Unit Day Rooms or in room if the patient is in a private room.
  • Cleaning and disinfecting of all visiting area surfaces will occur immediately following the visit.

How visits will get scheduled:

  • Case Management will review the inpatient list to determine who qualifies for visits based upon the guidelines.
  • The qualifying patients will be asked if they want to schedule a visit and with whom.
  • If there are any situations or circumstances of visitation that do not follow these guidelines, approval by the Administrator/Medical Director/DON for those instances is required.
  • Once confirmed, a Buzz alert is sent out by CM alerting all about the schedule.
  • Reception desk is also sent a schedule for that day.

**Please note this is in ADDITION to Virtual visits.
** We have the right to restrict visitors if at any time they are non-compliant with our guidelines.

We know how important family and friends are to our patients and hope that these expanded hours will allow more access for you to see your loved ones.
Thank you for your patience and understanding through these unprecedented times.

Please contact your Case Manager for information regarding our visitation policy.

Visitation at Whittier Bradford Transitional Care Unit

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the TCU Patio Gate where they will be escorted to the TCU Activity Room to be screened. Upon successful completion of the screening, visitors must remain in the Activity Room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the double doors leading back out to the TCU Patio. For outdoor visits, visitors must enter through the TCU Patio to be screened. Upon successful completion of the screening, all visitors must remain on the TCU Patio. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Joe Cacciatore, Activities Director at (978) 469-1496 in advance to schedule an indoor or outdoor visit.

Visitation at Whittier Rehabilitation Hospital Westborough

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

Updated Visiting Hours as of June 4th, 2021:
•  Monday through Friday: 3 pm – 8 pm
•  Saturday and Sunday: 10 am – 8 pm

• Patients may have only 1 visitor each day during the visitation timeframe
• Visits may be indoor or outdoor (weather dependent – when a visitor brings the patient outside if the patient is clinically able to tolerate it)
• Each visitor must check in and be screened at front reception upon entering the building. Visitors will be asked to review and complete this acknowledgment form for each visit.
• PPE is mandatory during the visitation.  Visitors must bring and wear a mask the entire time in the building, including during the visitation.  Protective eyewear will be issued to the visitor at check in and will be collected upon check out at front reception.

We are thrilled to share that we will NO LONGER require a quarantine period for non-vaccinated patients.  They may now receive visitors during normal visitation hours immediately upon admission.

Any non-compliance with the above visitation guidelines will not be tolerated and visitors will be asked to leave.

Visitation at Whittier Westborough Transitional Care Unit

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the patio or cinema room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the front entrance. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the rear parking lot. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Marlo Keith at 508-871-2176 in advance to schedule an indoor or outdoor visit.

Visitation at Hannah Duston Healthcare Center

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the patio and into the activities room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the patio door. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the patio. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Madison Brady at 978 373-1747 in advance to schedule a visit.

Visitation at Masconomet Healthcare Center

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the Activity Room for their visitation. At the conclusion of the visitation, visitors must promptly exit through Activity doors located in the room. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the Activity patio. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact the Activities Department or the receptionist at Masconomet at (978) 877-7002 in advance to schedule an indoor or outdoor visit.

Visitation at Nemasket Healthcare Center

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the Main Dining Room for their visitation. At the conclusion of the visitation, visitors must promptly exit through the main entrance. For outdoor visits, visitors must arrive at the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must remain in the visitation area under the portico. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Sharon Gosling or Receptionist on duty at 508-947-8632 in advance to schedule an indoor or outdoor visit.

Visitation at Oak Knoll Healthcare Center

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the rear patio area for their visitation. At the conclusion of the visitation, visitors must promptly exit through the rear patio doors. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must walk around the outside of the building to the rear patio. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact the Activities Department at Oak Knoll in advance to schedule an indoor or outdoor visit.

Visitation at Port Healthcare Center

CURRENT STATUS: INDOOR & OUTDOOR VISITATION IS ALLOWED

All COVID negative, COVID recovered, and new admissions with no known or suspected COVID exposure may have prearranged indoor or outdoor visits. The location of these visits will be determined by the facility, subject to the safety and health of the residents. Each visit may last up to 45 minutes. For indoor visits, visitors must enter through the main entrance to be screened. Upon successful completion of the screening, visitors must proceed directly to the main dining room for their visitation. At the conclusion of the visitation, visitors must promptly exit through side entrance of the main dining room. For outdoor visits, visitors must enter through the main entrance of the building to be screened. Upon successful completion of the screening, all visitors must exit through the main doors to the porch area located at the front of the building. ALL VISITORS MUST BRING AND WEAR MASKS DURING VISITATION. Please contact Megan Buggea at 978-462-7373 in advance to schedule an indoor or outdoor visit. * Visitation is Tuesday through Saturday, and we are closed to visitation on Sundays and Mondays.

Visitation at Sippican Healthcare Center

CURRENT STATUS (AS OF 8/04/2021):

INDOOR & OUTDOOR VISITATION IS ALLOWED AT THIS TIME FOR RESIDENTS ON ALL OF OUR UNITS: BRADFORD, WINDSOR  & MAYFAIR UNITS*. Each visit may last at least 45 minutes. All visitors will need to fill out screening paperwork and wear a mask at all times.

*Outbreak testing has been done and visitation at our MAYFAIR UNIT is back to normal.

Please contact the front desk receptionist at 508-748-3830 if you have questions regarding visitation. Thank You!