Oak Knoll Healthcare Center

Dear Elaine: It is with profound appreciation that I write this letter to you to acknowledge the outstanding care that I received during my three week stay on the Transitional Care Unit. Without exception every member of the staff demonstrated professional behavior and standards in the performance of their duties and responsibilities. Today I am able to walk independently due in large part to the care I received while on the TCU. I have every confidence that my recovery was significantly enhanced by the caring attitudes and competent practices of the staff. I wish to extend my deepest gratitude to the following individuals: Chris, Kayla, Nicole, George, Sheryl, Greg, Brittany and Billy. I also want to extend my sincere appreciation to Allison, Catherine, Kelly and Maria who consistently went above and beyond in attending to my clinical and personal needs. Elaine, may I take this opportunity to thank you for the countless kindnesses and professional courtesies you extended to me. I assure you that they were deeply appreciated. God Bless. —Sincerely, Patricia D, MS, MA, RN (Retired)


Whittier Westborough Transitional Care Unit

Welcome to Oak Knoll Healthcare Center

Oak Knoll Healthcare Center is a special place where virtually every healthcare need and desire is met, including: quality; comprehensive medical, nursing and rehabilitation care; beautiful facilities; air conditioning and a friendly staff of experts who exhibit the utmost respect and dignity. The atmosphere at Oak Knoll is warm and family like. Oak Knoll is a place that is easy to call “home.”

The professionals at Oak Knoll are dedicated to providing high quality long-term nursing and subacute care. It is our goal to open the doorways to a functional and fulfilling lifestyle for each and every one of our residents.

The facility is situated on lovely grounds in Framingham, Massachusetts in a setting that has been described by residents as “pleasant and comfortable.” Oak Knoll offers elegant dining, social rooms and finely decorated living accommodations. In addition, the nursing and therapeutic services are second to none. Programs are comprehensive, offering residents the most modern, innovative therapies available.

» Available Services

» Rehabilitation Program

» Intravenous & Central Line Program


Activities

Residents are always busy, if they choose to be. A representative from the activities department greets each resident at the time of admission to discuss personal interests and hobbies. While at the facility, patients can be involved in their favorite pastimes, and meet others with similar interests.

Arts and crafts, physical fitness programs and discussion groups are all coordinated through the activities department. There are also holiday parties, ice cream socials and cookouts. Outings away from the facility are also scheduled.

In addition to our activities room, Oak Knoll has a music room, activities room, a library, and an entertainment room.

» Admission Criteria

» How to Make a Referral

» Medicare and Insurances Accepted


Religious Services & Support Groups

We recognize that the spiritual needs of our residents are very important. Religious services are held on-site and clergy of different faiths visit regularly.

Families are invited to actively participate in goal-setting, conferences, teaching programs and counseling sessions. They will work with the same members of the care team throughout a resident’s stay.

Learning to adjust to and care for a family member with a handicap can be an enormous task for a family. Our social workers can help address these complex issues. In addition, a Family Council group is organized especially for family members. At these meetings, families can share their feelings and thoughts with others who are in similar situations.

Directions to Oak Knoll Healthcare Center

From 495 North: Take 495 South to Exit 23A. Take Route 9 West and follow for approximately 7.2 miles. Take the Edgell Road/Main Street exit off Route 9. Take a left at the end of the exit ramp and follow Edgell Road for 2 miles. At the lights, take a right onto Water Street. Take 1st left onto Hemenway Road and then the 4th right onto Arbetter Drive. The facility will be on your left.
From 495 South: Take 495 South to Exit 23 - Route 9 East. (Then follow same directions as North).
From 128 North: Take 128 South to Exit 20B. Take Route 9 West and follow for approximately 10 miles. Take the Framingham/ Southboro exit off Route 9 and immediately take a right onto Edgell Road. Follow for 2 miles. At the light, take a right onto Water Street. Take your 1st left onto Hemenway Road. Take your 4th right onto Arbetter Drive. Facility will be on you left.
From 128 South: Take 128 North to Exit 20 - Route 9 West. (Then follow same directions as North)
From Boston: Take Mass Pike West to Exit 12. Follow signs for Framingham, Route 9 East. Stay on Route 9 for 2 miles and exit off at Edgell Road/Main Street exit. Take a left onto Edgell Road and follow for 2 miles. At the lights, take a right onto Water Street. Take your 1st left onto Hemenway Road. The 4th right is Arbetter Drive. Facility will be on your left.
From Worcester: Take Mass Pike East to Exit 12. (Then follow same directions as Boston).

NOTIFICATIONS OF COVID-19 CONDITIONS INSIDE OAK KNOLL HEALTHCARE CENTER

Since May 8, 2020, Oak Knoll Healthcare Center has had 33 confirmed cases of COVID-19. In addition, Oak Knoll has had 1 clusters of three or more residents/staff with new onset of respiratory symptoms within 72 hours of each other. 

Here is a more detailed update regarding the prevalence of COVID-19 in Oak Knoll. On July 7, 2020: 

• 0 residents or staff have confirmed COVID-19. When a resident tests positive, we notify residents and their representative(s) of their condition and implement protocols for their care and treatment. We also follow guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS), including return to work guidance, for staff who test positive.
• 80 residents and staff have recovered from COVID-19.
• 99 residents and staff have tested negative for COVID-19.  
• It has been 27 days since a new resident or staff member has tested positive.

Mitigating actions that Oak Knoll Healthcare Center is taking to prevent/reduce the risk of transmission of COVID-19 include the following: altering or suspending normal operations of the facility pursuant to CMS/CDC/DPH guidelines, including limitation of visitors and social distancing and separation of residents; screening employees every shift; requiring employees to use PPE as indicated, including N95 and regular facemasks, gowns, face shields, gloves, and droplet precautions equipment; increasing cleaning and sanitizing, including sanitizing with Clean Republic Hypochlorous Acid Disinfectant; providing new admissions with cloth masks and providing education to them on the use of the masks, hand hygiene and cough etiquette; distancing of residents; limiting residents’ movements outside their rooms; and separating COVID-19 positive residents from other residents.

Whittier Health Network performed COVID-19 testing for residents and employees at the Facility in May of 2020.

There is a nationwide shortage of PPE, however there is currently adequate PPE in this facility.

Oak Knoll
Healthcare Center

9 Arbetter Drive
Framingham, MA 01701
Phone: (508) 877-3300
Fax: (508) 788-0079
123-Bed Skilled Nursing Center
Joint Commission Accredited,
Medicare Certified
Directions